Train trips

These pages provide instructions for cancelled and delayed railway journeys in case of a foreign railway company.

These pages provide instructions for cancelled and delayed railway journeys in case of a foreign railway company. For instructions on how to make a complaint, see the section on how to complain.

The rights of rail passengers apply to almost all international trains operating within the EU. It is worth noting that EU countries can decide themselves whether these rights also apply to domestic trains (e.g., long-distance and local trains) and international trains whose departure or destination is outside the EU.

Read more

Finnish Competition and Consumer Authority website on railway travel

Rail passenger rights in Europe (European Commission)

Mobile application on passenger rights in Europe (European Commission)

Legislation

Rail passenger rights, Regulation (EC) 1371/2007