European Consumer Centre Finland

This is what we do

We help consumers with problems related to cross-border trade.
Our main themes are travel and
e-commerce.

Contact the European Consumer Centre

Contact form
Tel. +358 29 505 3090 (Mon-Thu 9-12) (lnr/mnr)

Current issues

Contact the European Consumer Centre

Contact form
Tel. +358 29 505 3090 (Mon-Thu 9-12) (lnr/mnr)

Current issues

Press releases

ECC-Net recovers over EUR 4 million for consumers in cases concerning the breach of their rights during pandemic

7.5.2021

Czech Airlines in bankruptcy - guidelines for consumers

23.3.2021

Flights at the forefront of queries received at the ECC Finland in 2020

11.2.2021

European Consumer Centres receive record number of enquiries from consumers. Review of the corona year included in the ECC-Net’s 15th anniversary annual report

20.11.2020

Counterfeits: Tips for identifying counterfeit products

3.9.2020

More press releases

News

Hop on the train - 2021 is the European Year of Rail

23.6.2021

All parcels arriving from outside the EU must be declared from July 2021

28.5.2021

FAQ about coronavirus by the FCCA: travel and public transport

24.3.2021

Commission’s “Your future. Your choice.” video campaign provides information for consumers

18.3.2021

Commission proposes new rules for digital platforms

18.12.2020

More news

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This website was funded by the European Union’s Consumer Programme (2014–2020). The content of this website represents the views of the European Consumer Centre Finland; it cannot be considered to reflect the views of the European Commission and/or the Consumers, Health, Agriculture and Food Executive Agency (CHAFEA) or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.

European Consumer Centre Finland: We help consumers with problems related to cross-border trade.

This is what we do

Contact the European Consumer Centre

Complain to the seller

Current issues

Contact the European Consumer Centre

Complain to the seller

Current issues

Press releases

News

Follow us

Facebook

Twitter

Youtube

Coronavirus

Brexit

Buying a car from abroad

Online shopping

Air travel

ECC-Net Travel App

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