Are you thinking about renting a car for a European holiday? Did you know that even if you book your rental car through a Finnish website, the actual contract is usually not signed until you pick up the car from the local rental company? Make sure that you have enough time to read through the contract, because its terms and conditions and the laws of the country concerned determine what your rights and responsibilities are. The European Consumer Centre and the Automobile and Touring Club of Finland have compiled a checklist to help you avoid nasty surprises and disputes relating to extra charges.
For information about filing complaints, see Complaints.