Bus and coach transport

These pages provide instructions for delays or cancellations in the case of a foreign bus or coach company.

These pages provide instructions for delays or cancellations in the case of a foreign bus or coach company. We also tell you your rights if the bus or coach breaks during the journey. For instructions on how to make a complaint, see the complaint instructions.

Bus or coach journey as part of a package journey

If the trip is part of a travel package, the consumer has additional protection based on package travel legislation in addition to bus and coach passenger rights.