Almost all online stores offer customer service in English in addition to the local language. If the online store has a website in Finnish, it is possible that it also offers customer service in Finnish. However, prepare yourself for not being able to deal with the vendor in Finnish. It is a good idea to check this from the vendor’s website beforehand. If there is no information available on the website, send a message to the vendor’s customer service in Finnish before you place your order. Current laws do not impose any specific language requirements on online stores.