Ac­ces­si­bil­ity state­ment for the on­line ser­vices

European Consumer Centre (ECC Finland) strives to ensure the accessibility of its online services in accordance with the act on the provision of digital services (laki digitaalisten palvelujen tarjoamisesta 306/2019).

This accessibility statement concerns:

• eccwebforms.eu/en/finland/complaint
• eccwebforms.eu/en/finland/contact

State of the ac­ces­si­bil­ity of on­line ser­vices

The online services meet in part the requirements set out in the act on the provision the provision of digital services (306/2019). Non-compliance and exemptions to the requirements are listed below.

Non-ac­ces­si­ble con­tent

The content listed below cannot be accessed for the following reasons: Non-compliance with the act on the provision of digital services (306/2019).

The fol­low­ing con­tent and/​or fea­tures are not yet com­pli­ant:

1. (WCAG 2.4.3) Focus order is not optimal

ECC Finland aims to correct all observed shortcomings during the year 2022.

About the prepa­ra­tion of this ac­ces­si­bil­ity state­ment

This statement was prepared on 15 December 2021.

The statement is based on the ECC Finlands and FCCA’s own assessment of whether its website meets the requirements laid down in the Directive (EU) 2016 / 2102. The self-assessment process has made use of validation tools and a screen reader.

Ex­e­cu­tion pro­ceed­ings

If you notice problems with accessibility on the website, first give feedback to the FCCA. Receiving an answer may take 14 days. If you are not satisfied with the response you have received or if you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency of Southwest Finland. The “saavutettavuusvaatimukset.fi” (“accessibility requirements”) website of the Regional State Administrative Agency of Southwest Finland provides information on how to file a complaint and on how the matter will be handled.