Booking a travel package online
Booking a travel package online is quick and easy. However, it is a good idea to read through our instructions before you book to avoid the most common pitfalls. Our tips for booking holidays online can be found here.
Tour operators and travel agencies have an obligation to provide you with information about passport, visa and health regulations before your booking is confirmed. They also need to inform you, well in advance of your holiday, about transport links, the possibility of buying travel insurance and contact details for their local representative at your destination.
Your booking confirmation will include the details of the airline or other transport provider, your travel route, the price of the package, and a deadline for making complaints.
All contractual terms must be in writing or in another easily accessible format. Tour operators and travel agencies have an obligation to tell you their terms and conditions before your booking is confirmed and to provide you with a written copy.