Before accepting an order, the trader must inform you of the final total price, including tax, as well as any delivery costs and other extra charges. If an exact price cannot be reasonably calculated in advance due to the nature of the goods, the trader must provide information about how the price will be determined.
You cannot be held liable for any costs that the trader failed to mention before you placed your order.
Before accepting an order, the trader must inform you of any extra charges that are not included in the total price and delivery costs. In this context, ‘extra charges’ refer to any costs arising from ancillary contracts or additional services. If these costs cannot be calculated in advance, the trader must provide information about the possibility of such extra costs being incurred.
No options that carry extra charges may be pre-selected by default on the ordering page. For example, if you are offered insurance in connection with purchasing an airline ticket, the trader must not have pre-selected the insurance option so that you would need to untick a box to opt out of the extra charge.
You cannot be held liable for any extra charges that the trader failed to mention before you placed your order and to which you did not specifically agree.