Buying second-hand cars abroad
I am thinking about buying a second-hand car from a foreign country. What should I take into account?
Buying second-hand cars abroad requires a lot of skill and know-how. Consumers can avoid nasty surprises by doing research and finding out about their own rights and responsibilities beforehand. We have compiled tips for buying cars abroad, which can be found here.
I bought a car from Germany a few months ago, and I am starting to notice a lot of problems with it. What should I do?
Send a written complaint to the vendor. Do not have the car fixed until you have been in contact with the vendor. Remember that the vendor has a right to attempt to rectify any defects, and this can mean that the vendor wants to fix the car in Germany. If the vendor has not refused to rectify the defect and you get the problem fixed before the vendor’s deadline for getting back to you, you can no longer hold the vendor liable. If the vendor does not get back to you or refuses to accept liability for the defect, contact the European Consumer Centre as soon as possible and ideally before getting the car fixed in Finland.