Problems opening a PDF form?
The complaint form found on the website of the European Consumer Centre requires the Adobe Reader program and browser plugin. However, the most recent versions of the Chrome and Firefox browsers may prevent the form from operating normally.
In case of problems, do this:
- Save the PDF form on your hard disk (right-click the link and select “Save As...” or “Save Link As...”) and then open it locally using Adobe Reader.
- If you cannot save the file and if you are using Chrome or Firefox, check the browser’s PDF preferences and bypass them as necessary.
Check Chrome browser preferences
Check Firefox browser preferences
- If disabling the browser’s own PDF reader did not help, check which version of Adobe Reader you have.
Download the most recent version of Adobe Reader