[Oma osoitteesi] [Päiväys] [Myyjän osoite]
RE: (tilausnumero/laskun numero)
On (päivämäärä) I purchased a (tuotteen nimi) from you and paid XX€ (lisää summa).
I now find that the product has the following fault(s):
(Tähän listaus tavaran virheestä)
The law allows that I can expect goods to be of a satisfactory quality, free from defects and durable. As the goods were faulty when I bought them I request that you now provide a repair / replacement / refund. (valitse yksi vaihtoehto)
I would appreciate your prompt response but request a reply to be provided within 14 days of receipt of this letter.