Consumer Complaints 2008–2009 (pdf)
ECC-NEt annual report 2012 (pdf) ECC-Net annual report 2011 (pdf) Air passenger rights report 2011 (pdf) ECC-Net annual report 2010 (pdf) ECC-Net five years report 2010 (pdf) Air passenger rights: Consumer Complaints 2006 (pdf) Realities of the European Online Marketplace (pdf)
Ski Resorts in Europe 2012-2013 (pdf) European Small Claims Procedure Report 2012 (pdf) Online Cross-border Mystery Shopping 2010 (pdf) Ski resorts in Europe 2010 (pdf) Cross-border Dispute Resolution Mechanisms in Europe - Practical Reflections on the need and availability 2009 (pdf) Price comparison of ferries in the Baltic See 2009 (pdf) ECC Network Guide to Shopping in Europe Guides (pdf) ECC-Net Joint Report on Car Rental Complaints 2008 (pdf) ECC Network Timeshare / Holiday Club Report (pdf)